Carefree Boat Club Network Privacy Policy

Last Updated: May 21, 2025

This Privacy Policy describes how Carefree Boat Club Network ("Carefree", "we", "us" or "our") collects information through our interactions with you, which includes through our websites and mobile applications on which this Privacy Policy is posted (including carefreeboats.com and reservemyboat.com) and our partner boat clubs' (each, a "Licensee") interactions with you, to provide our reservation system and related services and offerings (collectively, the "Services"). This Privacy Policy also describes how we may use and disclose this information and the rights you may have with respect to your information.

Please read this Privacy Policy carefully to understand how we handle your information. If you do not agree to this Privacy Policy, please do not use the Services.

1. Information we collect

We collect different categories of information from and about the different types of users of the Services, including our members, Licensees and their employees, and unregistered visitors to our website or mobile app. Collectively, we refer to these groups as "Users." We may collect information about Users from different sources, as described in more detail in this section.

Information We Collect Directly from You

We collect information you provide to us or our parent company JetRide Holdings and its affiliates (such as Carefree Boat Club Holdings and JetRide Boat Club) directly when you use our Services, such as information you voluntarily submit when you register for our Services, contact us via the Services, tour the Services, or otherwise. We also may collect information from you when you complete a survey, attend a conference or event we organize or sponsor, or enter a sweepstakes or contest.

Such information may include your name, log-in information, phone number, postal address, email address, date of birth, social security number, gender, marital status, photos, and any other information you voluntarily provide to us. You may also provide us information about others as part of registering for the Service, such as information about your emergency contact and other members of your household.

We also collect information from you from your communications with us and any posts on our online forums.

Depending on your use of our Services, we may also collect your state ID or license information, such as your boater safety card, education information, medical history, and criminal history.

When using the Services, we may track the precise geolocation and other metrics of the vessel you are using for the duration of your use. While we do not track the precise geolocation of you or your device, we may associate the information about your use of the Service with other information we have about you.

If you provide payment information to us or otherwise purchase a product or service that we may make available from time to time, we will receive information about the transaction and your purchase history – however, we do not collect your payment information directly. Our third-party payment processor will process any payment card or bank information that you provide.

If you use the Services as a Licensee or employee of the Licensee, we may ask you to provide certain information, including name, log-in information, phone number, email address and any other information or credentials that you voluntarily provide us.

Information We Collect Automatically

When you use or access our Services, we may also automatically collect information about you from your device. This includes:

• Geographic location: We collect general geographical location information if the Services you are using are location-enabled and your device transmits location data and/or your IP address. This enables us to provide location-specific information to you.
• Usage data: We may log certain information when you access and use our Services. This may include your IP address, user-agent string, browser type, operating system, referral URLs, device information (e.g., device IDs), pages visited, links clicked, the requested URL, hardware settings, and search terms.
• Information collected from cookies and similar technologies: We, our service providers, and third-party advertising and analytics partners also collect information about users of the Services automatically using cookies and other tracking technologies. For example, these third parties may use cookies, pixel tags (also called web beacons or clear gifs), and/or other technologies to collect such usage information for advertising and analytics purposes. Pixel tags enable us and our third-party partners to recognize a browser’s cookie when a browser visits the site on which the pixel tag is located in order to learn which advertisement or website brings a user to a given site. Please note that our third-party partners’ use of information collected via cookies and similar technologies is governed by those partners’ privacy policies.

Information We Collect From Licensees

When you sign up for our Services through a Licensee, we collect information about you that you provide to the Licensee. This includes name, address, phone number, email, emergency contact information, and membership details.

Information We Collect From Other Third Parties

We collect the following information about you from third parties:

• Publicly available sources: We may collect information from publicly-available sources, such as social media platforms like Twitter, Instagram, and Facebook. Additionally, if you interact with us on third-party platforms, such as via email or social media, we may collect information we receive from such third-party platforms as well. We use this information to supplement the information we collect directly from you for purposes of providing our Services.
• Referrals and other users: We may receive information about potential users that may be interested in the Services from other users. If you submit someone else’s information to us, you represent that you are authorized to provide this information to us.

We use this information to supplement the information that we collect directly from you in order to derive your possible interests and to provide more relevant experiences for you with our organization and improve our Services, analytics, and advertising.

2. How we use the information we collect

We generally use the information we collect about you to operate, manage and maintain the Services, including:

• to administer and improve our Services, such as to create and administer accounts and coordinate reservations;
• to provide the Service, feature or information you have requested and to fulfill your transactions;
• to facilitate your interactions with Licensees, including for reciprocal use;
• to assess and you confirm your contractual representations, such as completing required trainings;
• to send you administrative messages, updates, legal notices, technical notices or security alerts;
• to customize your user experience and to personalize the services of Carefree and our ad partners and provide you with content of interest, including by tailoring the advertisements that are displayed to you to make them more useful and relevant to you;
• to conduct research and development, and allow us and our analytics partners to analyze and understand trends and user behavior and to improve our Services;
• to respond to your inquiries, and provide technical support and assistance;
• to protect the safety of CareFree and our users, including to ensure compliance with our Terms of Service and other policies, block suspected spammers, address abuse, and detect and prevent fraud;
• to provide you with newsletters, events, resources, and other information we think may be of interest to you;
• to facilitate your participation in a survey or poll;
• to facilitate background checks;
• to meet contractual obligations;
• to protect the security of our systems, and otherwise to debug or troubleshoot the Services;
• to exercise our rights, defend legal claims and comply with law, legal process and internal policies; and
• for other purposes with your consent or as permitted or required by law.

We may aggregate and/or de-identify information collected through the Services. To the extent permitted by applicable laws, we may use de-identified and/or aggregated data for any purpose, and may also disclose such data to any third parties.

Additionally, for the purposes above, we may also combine the information that we collect through the Services with information that we receive from other sources, and use such combined information in accordance with this Privacy Policy.

3. Online analytics and advertising

As you use our Services, we, our service providers, and ad and analytics partners collect a variety of information through the use of "cookies" and similar technologies, such as tracking pixels, to understand how you navigate through and interact with our Services, to learn what content is popular, to enhance the Services and provide you with a more relevant and personalized experience, for authentication and advertising purposes, to save your preferences, and to collect certain usage, device and location information as described above.

Online analytics

We may use third-party web analytics services on our Services, such as those of Google Analytics. These service providers use the sort of technology described in the "Information We Collect Automatically" section above to help us analyze how users use the Services. The information collected by the technology will be disclosed to or collected directly by these service providers, who use the information to evaluate your use of the Services on our behalf. If you’d like to opt out of Google Analytics, please use the Google Analytics Opt-Out Browser Add-on located here: https://tools.google.com/dlpage/gaoptout.

Tailored Online Advertising

We work with online advertising partners such as Google, to deliver Carefree advertisements that are more tailored to you both on our Services and on third-party Services.

To engage in these activities, our partners may place cookies, pixel tags and similar technologies on many online services, including ours. They use these technologies to collect information about your activities across different online services to deliver you more relevant advertising. For example, they may use the information they collect from their cookies on our Services to identify Carefree products and services you might be interested in and to recognize your device so they can show you relevant Carefree advertisements while you are using another online service.

We do not have access to, and this Privacy Policy does not govern, the use of cookies or other tracking technologies that may be placed on devices you use to access our Services by non-affiliated third parties. If you are interested in more information about tailored browser advertising and how you can generally control cookies from being put on your devices to deliver tailored advertising, you may visit the Network Advertising Initiative's Consumer Opt-Out link or the Digital Advertising Alliance’s Consumer Opt-Out link to opt out of receiving tailored advertising from companies that participate in those programs.

Please note that these opt-outs apply per browser and per device, so you will have to opt out for each device—and each browser on each device—through which you access our Services.

4. How we disclose your information

We may disclose information we collect about you in the following circumstances:

• To Licensees in order to enable you to receive the particular services you are seeking or for us to otherwise provide the Services;
• To our advertising and analytics partners, for which we disclose certain device and browsing habits to present you with more relevant advertising about our Services as you browse the Internet;
• To our vendors who provide services to us (including to host the Services, analyze data collected from our Services, and process payments)
• As necessary to provide you with information or materials you request;
• To respond to a subpoena or court order, judicial process or regulatory inquiry, or as otherwise required by law;
• To protect or defend against fraud, law suits, claims or other liabilities;
• To protect the security of our systems, or to protect our rights or property;
• In connection with a proposed or actual merger, acquisition or transfer of all or a portion of the Carefree organization; and
• With your consent, such as when you provide a testimonial about your experience with the Services for us to display.

5. How we store and protect information and information retention

Security : We take a variety of technical, physical, and organizational measures to protect information in our control However, no data transmission over the Internet can be guaranteed to be totally secure. As such, we cannot guarantee the security of any information you transmit to us, and all disclosures of information to us are at your own risk.

Information Retention : We keep your information for no longer than necessary for the purposes for which it is processed. The length of time for which we retain information depends on the purposes for which we collected and use it, and/or as required to comply with applicable laws.

6. Links to external content

Our Services may link or direct you to other websites, services or external content provided by third parties. We do not exercise any control over these third-party websites or services. We are not responsible for the privacy practices of such third-party websites or services. We recommend that you read the privacy policy for any third-party website that you visit or service that you use.

7. Children

Carefree does not knowingly solicit or collect information from anyone under the age of 13 without appropriate parental consent. Parents or guardians must provide the information of children under 13. If you have questions about our processing of children’s data, please contact us using the contact information below.

8. Your Choices

a. Access, Deletion, and Correction

You may request access to, or correction, deletion, or portability of, information that we maintain about you by contacting us at the email address below. You may also request to withdraw your consent to our collection, use and disclosure of personal information (subject to legal and contractual restrictions). We will consider all requests we receive and reply in accordance with any applicable laws. We reserve the right not to agree to any such request if we deem it burdensome or otherwise injurious or inappropriate, or if such data will interfere with our ability to meet our own legal obligations, except to the extent required by applicable law.

b. Opting Out of Marketing Communications

In accordance with applicable law, we may send you marketing communications regarding our Services or the services of third parties that we believe will be interesting to you. You can ask us to stop sending such communications at any time through the opt-out instructions provided in the communication or by contacting us using the information in the "Contact Us" section below.

Please note that, regardless of your request, we may still use and disclose certain information as permitted by this Privacy Policy or as required by applicable law. For example, you may not opt out of certain administrative or transactional emails from us, such as those confirming your requests or providing you with updates regarding our Privacy Policy or other terms.

c. Tracking Technology Choices

Most browsers accept cookies by default. You can change your settings to notify you when a cookie is being set or updated, or to block cookies altogether. Please consult the "Help" section of your browser for more information (e.g., Internet Explorer, Google Chrome, Mozilla Firefox, or Apple Safari). Please note that by blocking any or all cookies, you may not have access to certain features or offerings of the Services.

Your browser settings may also allow you to automatically transmit a "Do Not Track" signal to online services you visit. Because there is no industry consensus as to what website operators should do with regard to these signals, we do not take action with respect to "Do Not Track" signals or other mechanisms, except as otherwise provided herein. For more information on "Do Not Track," visit http://www.allaboutdnt.com.

9. Changes to this Policy

This Privacy Policy is effective as of the "Last Updated" date posted at the top of this page. We may change this Privacy Policy from time to time and will post any changes on this page as soon as they go into effect, and/or provide additional notice as required by applicable law. By accessing the Services after we make any such changes, you are deemed to have accepted such changes. Please refer back to this Privacy Policy on a regular basis.

10. Contact Us

If you have any questions or comments about this Privacy Policy, please contact us at [email protected].